Issues and Challenges in Managing Quality in Construction Industry in Developing Countries

  Dr. Om Prakash Bawane

In the era of open economy, quality has emerged as an important parameter that determines the success or failure of an organization. Quality, though an elusive attribute, has always been an important issue in construction. It is an integral concept that provides a competitive edge to one organization over the other. The quality movement that emerged in post-industrialization era primarily addresses the concerns of enhancing product quality in a controlled industrial environment. The construction industry being unique in nature often defies the guiding principles of quality that apply to manufacturing industry. Construction being complex and heterogeneous process needs a quality assurance plan that evolves around the factors specific to construction industry. In the current scenario of globalization, the construction industry in developing countries is facing a stiff competition from multinational construction companies. Superior organization structure and manpower, state of art technology and sound financial conditions provide an edge to MNCs over the local construction firms. Of late, construction firms in developing countries are seemed to be under compulsion to seek some kind of quality tag for their respective organizations. ISO 9000 is one such certification that many construction firms are opting for, despite the fact that ISO quality system does not adequately address the needs of construction industry. This present paper aims to discuss the factors having bearing on the construction quality management in developing countries.

Keywords- Construction industry, Quality Management, Globalization

Unique Identification Number - IJEDR1703174
Page Number(s) - 1208-1211
Pubished in - Volume 5 | Issue 3 | September 2017
DOI (Digital Object Identifier) -   
Publisher - IJEDR (ISSN - 2321-9939)

  Dr. Om Prakash Bawane,   "Issues and Challenges in Managing Quality in Construction Industry in Developing Countries", International Journal of Engineering Development and Research (IJEDR), ISSN:2321-9939, Volume.5, Issue 3, pp.1208-1211, September 2017, Available at :http://www.ijedr.org/papers/IJEDR1703174.pdf